Cheers Chalet ruined our wedding

My sister got married at cheeres chalet this past september and it was beautiful!the food was great and all the workers were very helpful! this is the place to get married!

I want to start off saying I've been to many events at cheers and it seems in the last four months the food and servise has went down hill. They use to have a male chef there and the food was amazing and was always upscale. Now um not sure what they're cooking. However I've had better food at Lancaster hospital. I hope they do something soon. The place seems to be going down hill fast.

More often than not comments like the ones in Cheers ruined my wedding are from employees that have been fired for cause like steeling or incompetence. It is easy to hide behind the anonymity in this type of forum and pretend that you were a guest. I have been a guest at Cheers many times over the past 8 years and never had anything but a great experience

Lemma tell ya that so called Chef speaking above was just a lettuce jockey at Taco Bell a few months prior to working at Cheers Chalet. They checked his references after many complaints and they were bogus. Closest he go to Royalty was Burger King.

I attended a wedding in August 2009 and was quite disappointed in the quality of the event. Throughout the planning process, the bride had great difficulty reaching the staff and was ready to change venues on a number of occasions. The wedding ceremony was run without the help of the on-site coordinator so there were a number of problems:No one knew when to begin seating so ushers were left to stand around wondering about how to start the event. During the whole ceremony, a bird sculpture was shooting a stream of water into the lake, which sounded as if someone was relieving themselves off of the gazebo. After the bridal party left the ceremony area, guests were left to sit in the chairs because no one had instructed the bride or ushers about releasing guests. The fruit and cheese were laid on a bare linen on a table, without any care for presentation. While the food service was interesting, the fod itself was rather tasteless. No amount of salt or pepper could revive my pasta and sauce with mini shrimp.  

 

I have had acquaintances who have worked there and left rather quickly because of management. The turn over rate even for the event coordinators is rather high.  

 

Honestly, just look somewhere else to hold your event. There are simply too many pieces that are overlooked to make this worth the prices.  

 

(Be wary of the positive comments. It's not difficult for a current employee or even the owner to post on this forum)

I just recently within the last month attended a wedding at Cheers Chalet and I find that I am extremely bothered by the posting on this website. In complete honesty, I thought the wedding was the best wedding I have ever been to. I found the food to be absolutely wonderful. The presentation of the food was beautiful and the food itself was beyond savory. All of the staff including the servers were completely professional and appeared to enjoy thier jobs. 

 

The entire evening was run by a wonderful girl as the hostess who made sure that everything was run exactly the way that the bride wanted and she did an amazing job.  

 

I am truly sorry that you didn't find your experience at Cheers Chalet in Lancaster to be satisfactory. I can't defend them for what happened that evening but I want you to know that my experience was no where near the same as yours and I will recommend them to any one and everyone. 

 

Thank You Cheers Chalet for a wonderful evening.

I am a Chef having worked my way up over 20some years from being a bus boy to being a head chef at my last job and owning my own small catering company. I have served entire professional football teams that ate enough food for a small country at each meal, to serving Royality from foriegn countries in the private homes of some of this country's wealthiest people. 

 

Having just recently been hired (within the last month) into the catering staff of Cheers Chalet and Creative Executive Catering as a Chef. I must say that from what I have seen so far, the quality of the food and service is top notch. The administrative, kitchen, and serving staff is constantly stiving to go above and beyond the expectations of our clients looking for and doing the little things that make each event "over the top". 

 

If this was an issue previously, then Cheers Chalet has certainly found a way to correct it before I was hired by them and no one should fear having this company host any event large or small. 

 

If you are thinking of hosting an event, then I urge you to consider Cheers Chalet and visit their website at www.cheerschalet.com to find out more about what they can do for you.